Wishing you a safe and happy holiday season, from all of us at True North Veterinary Diagnostics!
Please be advised of the following changes for the week of December 24th-January 1st.
December 24 (Tuesday): Greater Vancouver/Valley will be eligible for 2 pickups. No pm sample pickups. Morning cutoff time is 10 am and afternoon is 12 pm. We accept sample drop off at the lab until 4pm.
Interior via ACE/Purolator: No service on this day for pickup. The packages from the 23rd will be delivered to True North.
Vancouver Island via TFORCE: Single cutoff time of 11am for all, with same day delivery (actual pickup times will vary).
December 25 (Wednesday): We are closed-Happy Holidays!!!
December 26 (Thursday): This day will be run as a STAT with a cutoff time of noon (no pickups for Chilliwack and Agassiz on this day). We accept sample drop off until 4pm.
Interior via Purolator and Vancouver Island via TFORCE: These companies are recognizing this day as a statutory holiday - no service is available.
December 27 (Friday): Greater Vancouver & Fraser Valley – normal cutoff times and pickups.
Interior via Purolator and Vancouver Island via TFORCE: These companies will be available for normal pickup and delivery schedules.
December 28, 29 and 30th (Saturday to Monday): Greater Vancouver & Fraser Valley – normal cutoff times and pickups.
Interior via Purolator and Vancouver Island via TFORCE: These companies are back to regular schedule.
December 31 (Tuesday): Greater Vancouver/Valley will be eligible for 2 pickups. No pm sample pickups. Morning cutoff time is 10 am and afternoon is 1 pm. We accept sample drop off at the lab until 4pm.
Interior via ACE/Purolator: No service on this day for pickup. The packages from the 30th will be delivered to True North.
Vancouver Island via TFORCE: Single cutoff time of 11am for all, with same day delivery (actual pickup times will vary).
January 1st, 2025: Happy New Year!!! We are running this day as a normal STAT with local clinic cut-off times of 12 noon (no service for Chilliwack and Agassiz). We accept sample drop off at the lab until 4pm.
*Note: There will be no send outs on the 24, 26 or 31st.
Please contact us with any questions: 604-539-5550 or email labinfo@truenorthvet.ca.
